01Refunds
If you are not happy with Grammarazi Pro, ask for a refund within 14 days of a payment and we will refund that payment in full. This applies to the first payment and to every renewal, monthly or yearly.
After 14 days, payments are not refundable, but you can cancel so that you are not charged again.
02How to ask for a refund
- Use the link in the receipt Paddle emailed you, or look up your order at paddle.net.
- Or write to us at connect@grammarazi.com from the email address on your account, and we will arrange it with Paddle.
Refunds go back to the original payment method. Most arrive within 5 to 10 business days, depending on your bank.
03Cancelling
Open your account page and choose Manage subscription, then cancel in Paddle's customer portal. You keep Pro until the end of the period you have paid for, then your account returns to the free plan. Nothing you wrote is affected.
04Who sells Pro
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Grammarazi is operated by BITMINDS INNOVATIONS PRIVATE LIMITED, India.